Privacy Policy

Last updated: November 1, 2026

Feihe Display Technology Co., Ltd. ("Feihe", "we", "us") respects your privacy. This policy explains what information we collect when you visit feihe-display.com, what we do with it, and the choices you have. It is written to comply with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. What We Collect

• Inquiry and quote data: name, email, company, country and message content when you submit a contact or quote form.
• Order data: items purchased and checkout details, processed by our payment providers (Stripe, PayPal). We never receive or store your full card number.
• Technical data: anonymized page-view statistics (pages visited, approximate region, browser type) to improve the site.

2. How We Use It

We use your information only to answer inquiries, fulfill orders, provide warranty support and, if you opt in, send occasional product updates. We do not sell or rent personal data to anyone, ever.

3. Third-Party Processors

We share the minimum data necessary with trusted processors: our payment providers (Stripe, PayPal), our shipping carriers, and our analytics provider. All are contractually bound to protect your data.

4. Cookies

This site uses only functional storage: your cart contents are saved in your browser's local storage so the cart survives page refreshes. We do not use advertising or cross-site tracking cookies.

5. Your Rights

You may request a copy of your data, ask us to correct it, or ask us to delete it at any time by emailing privacy@feihe-display.com. EU residents may also lodge a complaint with their national data protection authority; California residents have the right to know and to opt out of any "sale" of data — which we do not engage in.

6. Data Retention & Security

Inquiry records are kept for 24 months; order records for the period required by tax law. Data is stored encrypted in transit and at rest, with access restricted to staff who need it.

7. Contact

Questions about this policy: privacy@feihe-display.com or via our contact page.